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Booking Terms & Conditions

At JJ Travel, we aim to make the booking process as clear and straightforward as possible. Please read the following booking terms and conditions carefully before confirming your booking.

How to Book

Online Website Bookings

Bookings can be made directly through our website.
 

  • Our website booking system is 100% safe and secure

  • All payments are processed using trusted, encrypted payment providers

  • Your personal and payment details are protected at all times
     

Once your booking is submitted, you will receive a confirmation email with full booking details.

By Phone

To make a booking by phone, please contact John or Lorraine on 087 384 2574.
 

  • A non-refundable deposit of €100 per person is required at the time of booking for all tours (excluding day trips).

By Email or Facebook

You can also book by contacting us via:
 

A member of our team will confirm availability and advise on the next steps to secure your booking.

Gift Vouchers

Gift vouchers are available to purchase and make the perfect gift for any occasion, including birthdays, anniversaries, Valentine’s Day, Easter and Christmas.

•    No expiry date
•    Can be used towards any JJ Travel tour or trip
•    Available all year round

Special Requests

If you have any special requirements, please let us know at the time of booking. This may include:

•    Dietary requirements
•    Walk-in shower requests
•    Room location preferences (e.g. close to the lift or beside a friend’s room)

Please note that walk-in showers and specific room locations are subject to hotel availability and cannot be guaranteed, as hotels have a limited number of these rooms.

Payment Details

•Day Trips:
Full payment is required at the time of booking. No deposit applies.
•All Other Tours:
A non-refundable deposit of €100 per person is required at the time of booking.
The remaining balance must be paid no later than 7 weeks before the departure date.

Cancellations & Group Booking Policy

Due to circumstances beyond our control, the following conditions must apply:
 

Group Bookings

  • Group bookings must be cancelled at least 6 weeks before the departure date

  • Cancellations made within this timeframe are non-refundable, and non-transferable
     

Hotels and restaurants require advance payment, and late cancellations result in charges that JJ Travel cannot recover. Unfortunately, this practice cannot continue as it causes significant losses.
 

Private Bookings

  • Some hotels allow private bookings to cancel within 48 hours

  • This does not apply to group bookings

  • All group bookings are subject to the hotel’s specific terms and conditions
     

Late cancellations make it difficult for hotels and for JJ Travel to resell rooms or spaces at short notice.
 

General Terms

  • All bookings are subject to availability

  • Prices may change due to factors outside our control

  • JJ Travel reserves the right to amend itineraries if required for operational reasons

  • By confirming a booking, you agree to these booking terms and conditions

  • Cancellations made within this timeframe are non-refundable, and non-transferable
     

Need Help?

If you have any questions about bookings, payments or terms and conditions, please contact our team. We’re always happy to help.

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