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Frequently Asked Questions About Our Tours

Planning a coach tour should feel exciting – not confusing. At JJ Travel, we pride ourselves on offering comfortable, well-organised, and stress-free travel for customers of all ages. We’re especially mindful that many of our passengers are older travellers, first-time coach tour guests, or those who simply like to know exactly what to expect before booking.

Below, we’ve answered some of the most frequently asked questions about our coach tours, booking process, payments, and accessibility, to help you feel confident and informed before travelling with us.

How Do I Book a Coach Tour with JJ Travel?

We offer several easy and convenient ways to book, so you can choose the option that suits you best.

Online Website Bookings

You can book directly through our website at any time.

  • Our online booking system is 100% safe and secure

  • All payments are processed using trusted, encrypted payment providers

  • Your personal and payment details are fully protected

Once your booking is complete, you’ll receive a confirmation email with all your tour details.

👉 This option is ideal for customers who are comfortable booking online or booking on behalf of a family member.

Booking by Phone

If you prefer to speak to a real person, we’re always happy to help.

📞 Contact John or Lorraine on 087 384 2574

  • A non-refundable deposit of €100 per person is required at the time of booking for all tours (excluding day trips)

  • Our team can answer questions, explain the itinerary, and assist with special requests

👉 Many of our older customers prefer booking by phone for reassurance – and that’s perfectly fine.

Booking by Email or Facebook

You can also book by contacting us via:

A member of our team will confirm availability and guide you through the next steps to secure your place.

Do You Offer Gift Vouchers?

Yes! JJ Travel gift vouchers make a thoughtful and practical gift for any occasion.

  • No expiry date

  • Can be used towards any JJ Travel tour or trip

  • Available all year round

They’re especially popular for birthdays, anniversaries, Valentine’s Day, Easter, and Christmas – and are a lovely option for parents or grandparents who enjoy travelling.

Can I Request Special Requirements?

Absolutely. We do our best to accommodate individual needs and encourage customers to let us know at the time of booking if they have any special requirements.

These may include:

  • Dietary requirements

  • Walk-in shower requests

  • Room location preferences (for example, close to a lift or beside a friend’s room)

Please note: walk-in showers and specific room locations are subject to hotel availability and cannot be guaranteed, as hotels have a limited number of these rooms.

Are Your Coach Tours Suitable for Elderly Passengers?

Yes. Many of our tours are very popular with older travellers. We plan itineraries carefully to avoid rushing, include regular comfort stops, and choose activities that are suitable for a wide range of abilities.

Will There Be Plenty of Rest Stops?

Yes. All journeys include regular comfort and leg-stretching stops, and our longer tours are planned with passenger comfort firmly in mind.

What If I’m Travelling Alone?

Many of our customers travel solo and enjoy the friendly, relaxed atmosphere on board. Coach tours are a great way to socialise while still having your own space when you want it.

How Do Payments Work?

Day Trips

  • Full payment is required at the time of booking

  • No deposit applies

All Other Tours

  • A non-refundable deposit of €100 per person is required at the time of booking

  • The remaining balance must be paid no later than 7 weeks before departure

We’ll always clearly explain payment deadlines and are happy to remind you if needed.

Still Have Questions?

If there’s anything you’re unsure about – no matter how small – please don’t hesitate to get in touch. Our team is always happy to talk through tour details, accessibility concerns, or booking options.


 
 
 

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